Independent Software QA Testing Services

In-house vs outsourcing QA: What works better and why?

Hire the Expert QA professionals you need for the growth that you want!

Whether your business is in finance, healthcare, education, or any industry in the world, we have experts in QA to ensure your checklist has the right KPIs to skyrocket your business growth metrics.

Did you know?

Unfortunately, there are businesses needing to leverage the QA process faster and enjoy high-quality user satisfaction. According to a popular Gartner report, “88% of service leaders confessed that their quality assurance processes are turning ineffective, leading to poor customer support service.”

The real reason behind this is setting up an unprofessionally biased in-house QA support. Here’s the reason why we recommend decision-makers choose a good QA outsourcing strategy over in-house QA projects for the better.

Outsourcing expert QA is frankly speaking more realistic than setting up an often unskilled in-house QA team for an unprejudiced quality assessment and management. Understanding why outsourcing should be the top preference in comparison with in-house QA is vitally important and discussed here in-depth.

Perks of outsourced QA

  • Hire a productive team of experts to meet all requirements /priorities and make changes accordingly.
  • Faster Deliverables – quick launch and access of the software product leads to easy and faster completion of multiple projects.
  • Economize – outsourcing a contract helps you to save money than hiring a QA manager and setting up an in-house team not necessarily well-equipped.
  • Resource access -Hiring skilled professionals who are efficient and experienced in handling larger rollouts and diverse domains among projects.
  • Quality Control – outsourcing QA delivers unbiased quality software that can promise productive outputs and ensure better customer satisfaction.
  • Better focus on core activities- the QA partner handles your customer service quality, while you can pay attention to building your business.
  • Secured sharing of information with internal QA employees. Strict IP protection protocols.
  • Communicating with the team is more accessible among experts. They can even often work their way around without an in-depth KT.
  • Quickly launch your product cause you can get things done in parallel, so chances of growing your business are high.

Perils of in-house QA

  • Higher costs – One of the notable disadvantages is the cost. Scavenging talents and resources are much more expensive than outsourcing the entire process to an existing team of experienced experts.
  • Slower output – multiple projects at a time meeting deadlines is often very challenging for them.
  • Lack of support – crucial customer support service scenarios is often overlooked and skipped.
  • Rigidity and inflexibility – reluctance and prejudices about other possible scenarios that are beyond specific test cases.
  • A company with its own QA department cannot grab economies of scale to the extent a professional and specialized QA firm can.


Lack of experts and device resources alongside product deadlines often makes it difficult for businesses to manage their in-house QA process successfully. On the other hand, cost-effectiveness and digitally-enriched experts, and thriving QA software-enabled enterprises focus more seriously on good QA outsourcing. Overcoming daily challenges and improving operational efficiency, outsourcing always wins as the best decision. Hands-down.

Reimagine and restructure your business strategies by outsourcing the QA, fastening your development timelines, and sprint cycle ensuring a high-quality UI and end user satisfaction.

About Thought Frameworks

Thought Frameworks is a U.S. based QA testing organization that’s been commanding in the QA business since 2009, armed with the ultimate solutions for all your software OA testing challenges. We have headquarters both in California, USA, and a fully functional well equipped QA Test Lab in Bengaluru-India, delivering premium QA & QC services endlessly across different domains. An ISTQB Partnered Company, our superhuman test team has delivered numerous QA & QC projects across the globe. Backed by our ingenious bug-hunting process that helps your software in clocking release cycle on time while delivering excelling quality and functionality.

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