Independent Software QA Testing Services

The Journey so far…

The QA experience in all events so far With Thought Frameworks Founder Bhaskar Sivanathan

Participation and exhibition in several tech-based events mean that Thought Frameworks has quite a few experiences to share.

Join in for a candid conversation with the ever-busy techie Founder, and CEO of Thought Frameworks, Bhaskar Sivanathan over a cup of coffee and QA on a Thursday morning.

1. What’s it like to participate in tech-based events? What’s your personal takeaway and experience so far?

While I was in the US over the years, we’ve been to several conferences as participants. And quite recently we are confidently exhibiting outwards as ‘Thought Frameworks’ and we’re doing that really well, receiving some really positive feedback, with a lot of enthusiasm, attention, and curiosity, especially through our brand, we are raising awareness on the need for outsourcing QA, targeting the Fintech and Healthcare industry domains.

2. How much do you think is QA stressed upon or focussed on in such events?

To be honest during our recent visit to Fintech festivals and other tech based events it wasn’t really a QA-encouraging sight by all means, but I’m proud enough to say that we affirmatively changed that.
We were the only standout QA representatives at both the DIFC ( Dubai Fintech Event ) and also in The FinTech Festival India – Physical Edition 2022.
The same goes for the 25th BTS Tech Summit, Bengaluru Edition held recently, which was indeed a very diversified tech event, but quite similarly except for us (Thought Frameworks) and one or two others among the independent QA world, the rest were not very much visible. At the BTS we received a lot of love and positive feedback with curious visitors thronging in at our booth. And I feel it was an overwhelming support for the world of QA in general. And I am happy we’re changing that scenario for the better. And will continue to do so in the upcoming future events as well, my fingers are crossed!

3. Do you think the independent QA industry needs more representation?

The short answer is – Yes! By all means.

Service-based organizations generally don’t host separate QA testing facilitators. Usually, the so-called center of excellence for the organization itself conducts in-house QA practices for both the enterprise and the client themselves. While there’s nothing absolutely wrong with that approach. But from my experience, it often shows that the developers and the QA are generally not working closely together.
The pitfalls generally end up with the client lacking knowledge about the actual QA processes and protocols followed, lacking overall clarity on actual test case scenarios that usually comes with not having unbiased feedback, and internal exposures not being published to the client daily. The resultant peril is delayed with some cost-heavy production defects and the post-rollout anxieties that still remain.

4. What categories under QA do you think makes the most sense to talk about right now?

Depends on the industry we’re talking about. There are three main verticals we need to address right now – startups, midsize & enterprises.

Bringing in a product to the market via lean production, several Industry CTOs brought MVPs & some external QA testing teams together. With angel investments pouring in, team expansion and QA comes in next. Founders and developers sit together to design this dynamic ecosystem, always keeping the end-users perspectives in mind when coming up with better product requirement stages.

The process is important when looking from a regression perspective- maintenance, identifying regression test cases & production issues with newer rollouts progressive development, and existing release cycles. It’s vitally important to stitch in that regression piece so that the current release cycle goes smoothly well.

5. In the current landscape, what do you think of the future of automation in test engineering?

It could be for all – startups, mid-sizers, and enterprises alike. The key thing is covering critical pathway scenarios and ensuring new feature test cases are being tackled as well.

Before any new feature release cycle, deploying automation can ensure a successful rollout that gets the job done with the ROI being covered. However, regression test cases that are automated for any organization are successful only if the product is dynamic and constantly evolving.
If there are no infrequent product changes then automation might not be the way to go.
But especially for dynamic production deployments and rollouts. A continuous base activity on the part of the tester for testing critical path scenarios can be nevertheless successfully automated.

6. What does QA & QC mean to you personally?

A Good QA & QC really means success in product delivery. Implying impactful product launches that exceed user expectations.

Godforsaken if either one of them is implemented incorrectly, the cost incurred to fix those issues will get expensive day by day.

Assuming a QC team identifies critical issues and those high-priority defects are not dealt with, one will have to resort to rigorous regression or else risk leaving out critical defects and bugs in the product deployment. With synchronous data integration and the right testing processes of a good QA & QC in place, the ROI & costing also works out better in the long run from a management perspective.

7. How do you think events focusing on QA can be organized?

The development of product or service-based companies are evolving every day. What’s developed needs to be standardized and come up to the mark of a successful deployment and an eventual rollout.
Here comes the invaluable importance of QA and QC webinars and educational programs that should be held quarterly in every organization with a bi-annual audit of the processes conducted once every 6 months making sure that the team is following suit.

With the likes of QA webinar organizers like the TechWell Corporation in the USA organizes events specific to QA and QC. We desperately need to see similar activities happening here in India in the near future.

8. Would you like to participate in such events?

Absolutely yes. We would like to participate in talking about specific QA niches like CI/CD implementation for fetching better ROIs, the future of automation testing & performance re-engineering challenges based on our years of experience in the world of QA.

9. Do you think such events can be a great marketplace for all tech-based industries to come together?

Yes, definitely QA leaders like the QA managers and directors including as well the VPs & CTOs of engineering industries across domains can deploy these QA tools, technologies, and processes to their benefit. And the resultant industry cross-pollination can help pick up those ideas for self-improvement.

10. What would you like to say to our readers?

If you’ve reached the 10th question firstly – We Thank You.
Before we conclude, here’s some food for thought.
Now let’s clear the air on the commonly prevalent misconceptions about QA & QC. When we say testing it often implies QC & on the other hand, the overall quality process that’s followed all through is what’s actually meant by QA (or Quality Assurance). ( I said it for the record in the fine print!)

That being said, if you focus on putting the right QA & QC approaches in place -it definitely ensures that the industry leaders are freed from the fear of bugs unwrapping post-releases & assures them of a good night’s sleep.

With the consistent fear raking in of post-production deployments, bug fixes added work hours & availability over weekends.
Working with the right QA team takes care of the rest, promising a peaceful night after every successful release.

About Bhaskar Sivanathan

He brings 21+ years of experience in Software Quality Assurance with significant experience in building QA, Automation, and Performance Testing teams for Enterprise Level applications using commercial & open-source tools. He showcases dynamism, enthusiastic energy & synergy for QA, playing a vital role in delivering quality work to the customers. Automation is his sole passion & quality his soul mantra. He has been hugely influential for several successful businesses and joint ventures over the last decade.

About Thought Frameworks

Thought Frameworks is a U.S.-based QA testing organization that’s been leading in business since 2009, armed with the ultimate solutions for all your software OA testing challenges. We have headquarters both in California, USA, and a fully functional well equipped QA Test Lab in Bengaluru-India, delivering premium QA and QC services endlessly across different domains. An ISTQB Partnered Company, our superhuman test team heroes have delivered numerous QA and QC projects across the globe. Powered by our deep dive bug hunting process helps your software in clocking release cycles on time while delivering excelling quality and functionality.

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